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Refund Policy

Plans change — we get it. Here's exactly how refunds work for tours and rentals.

Tours and equipment rentals

Full refund = cancellation. A full refund cancels your booking and releases the spot — your reservation is no longer held.
Partial refunds do not cancel. If only part of a payment is refunded, your booking stays as-is.
Weather cancellations. If we have to cancel for safety because of weather or beach conditions, you can reschedule or get refunded.
Plan changes. If your plans change, call or text (941) 999-1043 and we'll sort it out.

Gift cards. Gift card codes are delivered by email and are non-refundable once issued — treat the code like cash and keep it somewhere safe.
Trucker hats. Hats are made to order and printed/shipped by our fulfillment partner, so please double-check your size and shipping address at checkout. If your hat arrives damaged, defective, or wrong, call or text (941) 999-1043 within 30 days of delivery with a photo and we'll make it right — reprint or refund, your choice.

Approved refunds go back to your original payment method. Stripe typically posts them within 5–10 business days, depending on your bank.

Call or text (941) 999-1043 — fastest way to reach us, especially for same-day tour or rental questions.